Protect Properties.
Prevent Turnover.
The first platform that turns safety incidents into retention intelligence.
Built for Operators Who Know
Safety Drives Retention
Built for Operators Who Know
Safety Drives Retention
Built for Operators Who Know
Safety Drives Retention
What We Offer
What We Offer
What We Offer
Make Resident Risk Visible.
Stop Turnover Before It Starts.
Resident turnover doesn’t begin with a 60-day notice.
It starts earlier with an ignored incident, a safety concern, or a broken line of communication.
Safety Signals
Most platforms ignore safety. We start there. HeyNeighbor captures safety incidents and emergency issues in real time—helping your team document and respond before problems turn into legal or resident fallout.
01
Safety Signals
02
Churn Signals
03
Lease Protection
01
Safety Signals
Safety Signals
Most platforms ignore safety. We start there. HeyNeighbor captures safety incidents and emergency issues in real time—helping your team document and respond before problems turn into legal or resident fallout.
02
Churn Signals
Churn Signals
Churn doesn’t just happen—it builds over time. We track behavior, safety friction, and engagement drop-off to surface residents at risk of leaving—so your team can act early.
03
Emergency
Lease Protection
Retention starts 90 days before renewal. HeyNeighbor gives you the tools to flag at-risk residents, prioritize interventions, and protect your bottom line—property by property.
01
Safety Signals
Safety Signals
Most platforms ignore safety. We start there. HeyNeighbor captures safety incidents and emergency issues in real time—helping your team document and respond before problems turn into legal or resident fallout.
02
Churn Signals
Churn Signals
Churn doesn’t just happen—it builds over time. We track behavior, safety friction, and engagement drop-off to surface residents at risk of leaving—so your team can act early.
03
Lease Protection
Lease Protection
Retention starts 90 days before renewal. HeyNeighbor gives you the tools to flag at-risk residents, prioritize interventions, and protect your bottom line—property by property.
Why Choose Us
Why Choose Us
Why Choose Us
THE HEYNEIGHBOR ADVANTAGE
Built for Operations
HeyNeighbor is built for the teams who run the property. We give managers and staff the tools to reduce turnover, manage risk, and build resident trust.
Built for Operations
HeyNeighbor is built for the teams who run the property. We give managers and staff the tools to reduce turnover, manage risk, and build resident trust.
Built for Operations
HeyNeighbor is built for the teams who run the property. We give managers and staff the tools to reduce turnover, manage risk, and build resident trust.
Designed for Reality
HeyNeighbor was shaped by real conversations with property teams and built to solve the risks that quietly lead to turnover, like delayed response and unresolved safety issues.
Designed for Reality
HeyNeighbor was shaped by real conversations with property teams and built to solve the risks that quietly lead to turnover, like delayed response and unresolved safety issues.
Designed for Reality
HeyNeighbor was shaped by real conversations with property teams and built to solve the risks that quietly lead to turnover, like delayed response and unresolved safety issues.
Safety Drives Retention
Most teams focus on retention too late. We start earlier by connecting safety events to churn risk so your team can respond before residents check out for good.
Safety Drives Retention
Most teams focus on retention too late. We start earlier by connecting safety events to churn risk so your team can respond before residents check out for good.
Safety Drives Retention
Most teams focus on retention too late. We start earlier by connecting safety events to churn risk so your team can respond before residents check out for good.
Real Churn Signals
Most platforms drown you in data. We show you who’s pulling away and why, so you can act before they leave.
Real Churn Signals
Most platforms drown you in data. We show you who’s pulling away and why, so you can act before they leave.
Real Churn Signals
Most platforms drown you in data. We show you who’s pulling away and why, so you can act before they leave.
Act Before Notice
By the time someone gives notice, it’s already too late. HeyNeighbor helps your team intervene when it still counts, turning risk into retention.
Act Before Notice
By the time someone gives notice, it’s already too late. HeyNeighbor helps your team intervene when it still counts, turning risk into retention.
Act Before Notice
By the time someone gives notice, it’s already too late. HeyNeighbor helps your team intervene when it still counts, turning risk into retention.
Easy to Launch
We know you’re busy. HeyNeighbor is simple to roll out, fast to learn, and fits into how your team already works.
Easy to Launch
We know you’re busy. HeyNeighbor is simple to roll out, fast to learn, and fits into how your team already works.
Easy to Launch
We know you’re busy. HeyNeighbor is simple to roll out, fast to learn, and fits into how your team already works.
Who We Are
Who We Are
Who We Are
FROM INCIDENTS TO INSIGHT.
FROM TURNOVER TO TRUST.
Unresolved safety incidents, ignored risks, and communication breakdowns are directly tied to resident turnover yet most platforms miss the connection.
We built a platform that turns everyday incidents into early churn signals so teams can act early, protect their assets, and retain more leases.
3x
Faster Response Time
3x
Faster Response Time
3x
Faster Response Time
$6K
Saved Per Lease
$6K
Saved Per Lease
$6K
Saved Per Lease
43
%
Churn Tied to Risk
43
%
Churn Tied to Risk
43
%
Churn Tied to Risk
$3.8B
Turnover Loss
$3.8B
Turnover Loss
$3.8B
Turnover Loss
Our Vision
To make every multifamily portfolio intelligent—where churn is predictable, retention is strategic, and data drives long-term profitability.
Our Vision
To make every multifamily portfolio intelligent—where churn is predictable, retention is strategic, and data drives long-term profitability.
Our Vision
To make every multifamily portfolio intelligent—where churn is predictable, retention is strategic, and data drives long-term profitability.
Our Mission
To help property teams detect risk, predict churn, and retain more residents by connecting safety data with resident behavior in one unified platform.
Our Mission
To help property teams detect risk, predict churn, and retain more residents by connecting safety data with resident behavior in one unified platform.
Our Mission
To help property teams detect risk, predict churn, and retain more residents by connecting safety data with resident behavior in one unified platform.
Pricing That Scales With Your Portfolio
Protect first. Then level up to Prevent and Retain.
Protect first. Then level up to Prevent and Retain.
Protect
$2/unit
$2/unit
Instant incident reporting
Property-wide alerts
Timestamped documentation
Safety insights you can act on
Prevent
Most Popular
Most Popular
$3/unit
$3/unit
Everything in Protect
Behavioral churn signals
Resident engagement drop-off alerts
Tools to take early action and prevent move-outs
Retain
$5/unit
$5/unit
Forecasting tools that protect NOI
Predict move-outs 90 days in advance
Portfolio-wide retention visibility
AI insights for regional and ops teams
Help Center
Help Center
Help Center
Frequently asked questions
How does HeyNeighbor predict which residents will leave?
Our AI identifies patterns that indicate churn risk months before residents give notice. We can show you exactly how during a demo.
Will this replace my existing property management system?
No. We work alongside whatever property management tools you currently use.
How accurate are your churn predictions?
Our beta testing shows strong predictive capabilities. Each property is different, which is why we offer 30-day pilots to prove ROI with your specific data.
Does HeyNeighbor work for small properties too?
Yes. You can start with a single property and still get immediate value—especially around safety and response times. As you grow, HeyNeighbor scales with you, unlocking deeper retention insights across your entire portfolio.
What happens if residents don’t use the platform?
HeyNeighbor is designed for your team—not dependent on resident usage. Even if residents never log in, you’ll still get powerful insights from team-reported incidents and behavioral data. That said, residents can report safety concerns directly through the platform, giving your staff extra visibility when it matters most.
How long does implementation take?
Most properties are live within 2 weeks. Our team handles integration, staff training, and resident onboarding.
What ROI can I expect?
HeyNeighbor delivers ROI across multiple revenue drivers—not just turnover prevention. While every prevented move-out saves an average of $3,872, our platform also helps extend resident lifetime value, improve rent performance, reduce operational costs, and increase internal retention across your portfolio.
How does HeyNeighbor improve safety outcomes?
HeyNeighbor gives your team the tools to act faster when issues happen—and spot patterns before they escalate.
How do you handle resident data privacy?
We're SOC 2 compliant and follow all state privacy laws. Residents control their data sharing preferences.
How does HeyNeighbor predict which residents will leave?
Our AI identifies patterns that indicate churn risk months before residents give notice. We can show you exactly how during a demo.
Will this replace my existing property management system?
No. We work alongside whatever property management tools you currently use.
How accurate are your churn predictions?
Our beta testing shows strong predictive capabilities. Each property is different, which is why we offer 30-day pilots to prove ROI with your specific data.
Does HeyNeighbor work for small properties too?
Yes. You can start with a single property and still get immediate value—especially around safety and response times. As you grow, HeyNeighbor scales with you, unlocking deeper retention insights across your entire portfolio.
What happens if residents don’t use the platform?
HeyNeighbor is designed for your team—not dependent on resident usage. Even if residents never log in, you’ll still get powerful insights from team-reported incidents and behavioral data. That said, residents can report safety concerns directly through the platform, giving your staff extra visibility when it matters most.
How long does implementation take?
Most properties are live within 2 weeks. Our team handles integration, staff training, and resident onboarding.
What ROI can I expect?
HeyNeighbor delivers ROI across multiple revenue drivers—not just turnover prevention. While every prevented move-out saves an average of $3,872, our platform also helps extend resident lifetime value, improve rent performance, reduce operational costs, and increase internal retention across your portfolio.
How does HeyNeighbor improve safety outcomes?
HeyNeighbor gives your team the tools to act faster when issues happen—and spot patterns before they escalate.
How do you handle resident data privacy?
We're SOC 2 compliant and follow all state privacy laws. Residents control their data sharing preferences.
How does HeyNeighbor predict which residents will leave?
Our AI identifies patterns that indicate churn risk months before residents give notice. We can show you exactly how during a demo.
Will this replace my existing property management system?
No. We work alongside whatever property management tools you currently use.
How accurate are your churn predictions?
Our beta testing shows strong predictive capabilities. Each property is different, which is why we offer 30-day pilots to prove ROI with your specific data.
Does HeyNeighbor work for small properties too?
Yes. You can start with a single property and still get immediate value—especially around safety and response times. As you grow, HeyNeighbor scales with you, unlocking deeper retention insights across your entire portfolio.
What happens if residents don’t use the platform?
HeyNeighbor is designed for your team—not dependent on resident usage. Even if residents never log in, you’ll still get powerful insights from team-reported incidents and behavioral data. That said, residents can report safety concerns directly through the platform, giving your staff extra visibility when it matters most.
How long does implementation take?
Most properties are live within 2 weeks. Our team handles integration, staff training, and resident onboarding.
What ROI can I expect?
HeyNeighbor delivers ROI across multiple revenue drivers—not just turnover prevention. While every prevented move-out saves an average of $3,872, our platform also helps extend resident lifetime value, improve rent performance, reduce operational costs, and increase internal retention across your portfolio.
How does HeyNeighbor improve safety outcomes?
HeyNeighbor gives your team the tools to act faster when issues happen—and spot patterns before they escalate.
How do you handle resident data privacy?
We're SOC 2 compliant and follow all state privacy laws. Residents control their data sharing preferences.
Get in Touch
Get in Touch