Turn Churn Into Growth
Predict move-outs 90 days early and unlock new revenue across your portfolio.
Currently in beta with forward
thinking property managers
Currently in beta with forward
thinking property managers
Currently in beta with forward
thinking property managers
What We Offer
What We Offer
What We Offer
Unlock Portfolio Intelligence from Resident Data
Predictive insights that identify at-risk residents, prevent costly turnover, and maximize retention across your entire portfolio.
Smart Alerts
Our AI analyzes resident behavior patterns to identify who's likely to leave 90 days before they give notice. Get early warnings with specific intervention recommendations, turning potential departures into renewal opportunities.
01
Smart Alerts
02
Retention Intelligence
03
Engagement Optimization
01
Smart Alerts
Smart Alerts
Our AI analyzes resident behavior patterns to identify who's likely to leave 90 days before they give notice. Get early warnings with specific intervention recommendations, turning potential departures into renewal opportunities.
02
Retention Intelligence
Retention Intelligence
Real-time insights across your entire portfolio show retention trends, identify high-risk properties, and track intervention success rates. Every prevented turnover saves $3,872 in hard costs.
03
Emergency
Engagement Optimization
When residents show churn risk signals, our platform triggers targeted engagement strategies. Address concerns before they become move-out decisions and turn problems into renewed leases.
01
Smart Alerts
Smart Alerts
Our AI analyzes resident behavior patterns to identify who's likely to leave 90 days before they give notice. Get early warnings with specific intervention recommendations, turning potential departures into renewal opportunities.
02
Retention Intelligence
Retention Intelligence
Real-time insights across your entire portfolio show retention trends, identify high-risk properties, and track intervention success rates. Every prevented turnover saves $3,872 in hard costs.
03
Engagement Optimization
Engagement Optimization
When residents show churn risk signals, our platform triggers targeted engagement strategies. Address concerns before they become move-out decisions and turn problems into renewed leases.
Why Choose Us
Why Choose Us
Why Choose Us
THE HEYNEIGHBOR ADVANTAGE
Works With Your System
Seamlessly connects with your existing property management platform and workflow without disrupting your current operations or requiring staff retraining.
Works With Your System
Seamlessly connects with your existing property management platform and workflow without disrupting your current operations or requiring staff retraining.
Works With Your System
Seamlessly connects with your existing property management platform and workflow without disrupting your current operations or requiring staff retraining.
Founder-Led Partnership
Work directly with our founding team, not customer service reps. Get immediate product updates based on your feedback.
Founder-Led Partnership
Work directly with our founding team, not customer service reps. Get immediate product updates based on your feedback.
Founder-Led Partnership
Work directly with our founding team, not customer service reps. Get immediate product updates based on your feedback.
Portfolio Intelligence
Our platform gets smarter with every property you add. Cross-portfolio insights create competitive advantages that single-property solutions can't replicate.
Portfolio Intelligence
Our platform gets smarter with every property you add. Cross-portfolio insights create competitive advantages that single-property solutions can't replicate.
Portfolio Intelligence
Our platform gets smarter with every property you add. Cross-portfolio insights create competitive advantages that single-property solutions can't replicate.
Scalable from Day One
Start with one property, expand across your entire portfolio. Portfolio-wide intelligence creates competitive moats that strengthen with scale.
Scalable from Day One
Start with one property, expand across your entire portfolio. Portfolio-wide intelligence creates competitive moats that strengthen with scale.
Scalable from Day One
Start with one property, expand across your entire portfolio. Portfolio-wide intelligence creates competitive moats that strengthen with scale.
Predictive, Not Reactive
Identify at-risk residents before they start looking elsewhere. Get early warnings that give you time to intervene and turn potential departures into renewals.
Predictive, Not Reactive
Identify at-risk residents before they start looking elsewhere. Get early warnings that give you time to intervene and turn potential departures into renewals.
Predictive, Not Reactive
Identify at-risk residents before they start looking elsewhere. Get early warnings that give you time to intervene and turn potential departures into renewals.
Zero Implementation Risk
30-day pilot program with complete setup support. See ROI before committing to full portfolio deployment.
Zero Implementation Risk
30-day pilot program with complete setup support. See ROI before committing to full portfolio deployment.
Zero Implementation Risk
30-day pilot program with complete setup support. See ROI before committing to full portfolio deployment.
Who We Are
Who We Are
Who We Are
TURNING CHURN INTO COMPETITIVE ADVANTAGE
We started HeyNeighbor after uncovering a $3.8 billion opportunity hiding in plain sight: preventable resident turnover that's quietly draining NOI across the multifamily industry.
While most operators react to 90-day notices, we built a smarter way forward—one that predicts churn before residents even think about leaving.
50
+
Interviews
50
+
Interviews
50
+
Interviews
$3.8B
Industry Opportunity
$3.8B
Industry Opportunity
$3.8B
Industry Opportunity
90
Days Early Warning
90
Days Early Warning
90
Days Early Warning
5
Revenue Drivers
5
Revenue Drivers
5
Revenue Drivers
Our Vision
To make every multifamily portfolio intelligent—where churn is predictable, retention is strategic, and data drives long-term profitability.
Our Vision
To make every multifamily portfolio intelligent—where churn is predictable, retention is strategic, and data drives long-term profitability.
Our Vision
To make every multifamily portfolio intelligent—where churn is predictable, retention is strategic, and data drives long-term profitability.
Our Mission
Empower operators with predictive intelligence that stops churn, increases LTV, and turns communities into a competitive advantage.
Our Mission
Empower operators with predictive intelligence that stops churn, increases LTV, and turns communities into a competitive advantage.
Our Mission
Empower operators with predictive intelligence that stops churn, increases LTV, and turns communities into a competitive advantage.
Help Center
Help Center
Help Center
Frequently asked questions
How does HeyNeighbor predict which residents will leave?
Our AI identifies patterns that indicate churn risk months before residents give notice. We can show you exactly how during a demo.
Will this replace my existing property management system?
No. We work alongside whatever property management tools you currently use.
How accurate are your churn predictions?
Our beta testing shows strong predictive capabilities. Each property is different, which is why we offer 30-day pilots to prove ROI with your specific data.
Is this only for large apartment complexes?
We work with properties from 300 units to 5,000+ units. However, portfolio-wide intelligence becomes more powerful with multiple properties.
What happens if residents don’t use the platform?
We only need 30-40% resident participation to generate effective predictions. Non-engagement itself is often a churn indicator.
How long does implementation take?
Most properties are live within 2 weeks. Our team handles integration, staff training, and resident onboarding.
What ROI can I expect?
HeyNeighbor delivers ROI across multiple revenue drivers—not just turnover prevention. While every prevented move-out saves an average of $3,872, our platform also helps extend resident lifetime value, improve rent performance, reduce operational costs, and increase internal retention across your portfolio.
Can I start with one property?
Yes. We offer 30-day pilots to prove ROI before expanding across your portfolio.
How do you handle resident data privacy?
We're SOC 2 compliant and follow all state privacy laws. Residents control their data sharing preferences.
How does HeyNeighbor predict which residents will leave?
Our AI identifies patterns that indicate churn risk months before residents give notice. We can show you exactly how during a demo.
Will this replace my existing property management system?
No. We work alongside whatever property management tools you currently use.
How accurate are your churn predictions?
Our beta testing shows strong predictive capabilities. Each property is different, which is why we offer 30-day pilots to prove ROI with your specific data.
Is this only for large apartment complexes?
We work with properties from 300 units to 5,000+ units. However, portfolio-wide intelligence becomes more powerful with multiple properties.
What happens if residents don’t use the platform?
We only need 30-40% resident participation to generate effective predictions. Non-engagement itself is often a churn indicator.
How long does implementation take?
Most properties are live within 2 weeks. Our team handles integration, staff training, and resident onboarding.
What ROI can I expect?
HeyNeighbor delivers ROI across multiple revenue drivers—not just turnover prevention. While every prevented move-out saves an average of $3,872, our platform also helps extend resident lifetime value, improve rent performance, reduce operational costs, and increase internal retention across your portfolio.
Can I start with one property?
Yes. We offer 30-day pilots to prove ROI before expanding across your portfolio.
How do you handle resident data privacy?
We're SOC 2 compliant and follow all state privacy laws. Residents control their data sharing preferences.
How does HeyNeighbor predict which residents will leave?
Our AI identifies patterns that indicate churn risk months before residents give notice. We can show you exactly how during a demo.
Will this replace my existing property management system?
No. We work alongside whatever property management tools you currently use.
How accurate are your churn predictions?
Our beta testing shows strong predictive capabilities. Each property is different, which is why we offer 30-day pilots to prove ROI with your specific data.
Is this only for large apartment complexes?
We work with properties from 300 units to 5,000+ units. However, portfolio-wide intelligence becomes more powerful with multiple properties.
What happens if residents don’t use the platform?
We only need 30-40% resident participation to generate effective predictions. Non-engagement itself is often a churn indicator.
How long does implementation take?
Most properties are live within 2 weeks. Our team handles integration, staff training, and resident onboarding.
What ROI can I expect?
HeyNeighbor delivers ROI across multiple revenue drivers—not just turnover prevention. While every prevented move-out saves an average of $3,872, our platform also helps extend resident lifetime value, improve rent performance, reduce operational costs, and increase internal retention across your portfolio.
Can I start with one property?
Yes. We offer 30-day pilots to prove ROI before expanding across your portfolio.
How do you handle resident data privacy?
We're SOC 2 compliant and follow all state privacy laws. Residents control their data sharing preferences.
Get in Touch
Get in Touch